Common Enquiry Question
Q : How does the Bounayue's product made?
A : Our very experience craftsman makes all these products. They all have high self-requestment on quality. The finish goods show Craft Thru Art idea.
Q : Any chance to see your product before place the order?
A : We will e-mail you videos or more picture. It's our pleasure to assist you.
Q : Have any Return & Refund Policy?
A : All Product Page has “About Return Policy” button. Detail terms will be show.
Q : Any country can not delivery?
A : Usually not. But it’s better to enquiry us about your address first. We will cross-check.
Q : What’s so special about your product?
A : We craft many international brands for 25 years+. All quality line up with world standard. Our product also with side item to extend people need. We respect all product same on our customer. Craft Thru Art idea carry to all people.
Q : How do I make change after placed order?
A : You can change the order if the goods have not sent out.
Q : Where is Bounayue located?
A : We are in both Hong Kong & South China area.
Q : What should I do if I do not receive my order?
A : We keep track the parcel status daily on the courier system until it arrives at the destination. If the parcel lost during shipment, we resend you the same item without you pay again. We will bear this issue.